Some systems are experiencing issues

Stickied Incidents

24th November 2025

Elevated Response Time on profile-related API

Summary

Profile-related API endpoints are currently experiencing elevated response times ranging from 30 to 100 seconds. This behavior is expected and will persist temporarily.

Impact

  • Users may experience noticeable delays when accessing profile-related functionality
  • API consumers should expect extended timeouts during this period

Mitigation

  • No immediate action required as this is expected behavior
  • Clients are advised to adjust timeout configurations if necessary

Past Incidents

18th January 2026

No incidents reported

17th January 2026

No incidents reported

16th January 2026

No incidents reported

15th January 2026

No incidents reported

14th January 2026

No incidents reported

13th January 2026

No incidents reported

12th January 2026

No incidents reported