Some systems are experiencing issues

Stickied Incidents

24th November 2025

Elevated Response Time on profile-related API

Summary

Profile-related API endpoints are currently experiencing elevated response times ranging from 30 to 100 seconds. This behavior is expected and will persist temporarily.

Impact

  • Users may experience noticeable delays when accessing profile-related functionality
  • API consumers should expect extended timeouts during this period

Mitigation

  • No immediate action required as this is expected behavior
  • Clients are advised to adjust timeout configurations if necessary

Past Incidents

4th January 2026

No incidents reported

3rd January 2026

No incidents reported

2nd January 2026

No incidents reported

1st January 2026

No incidents reported

31st December 2025

No incidents reported

30th December 2025

No incidents reported

29th December 2025

No incidents reported